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Established 1992 |
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Inspection
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PDF Software
How to Get Technical Support
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Free Updates All inspection report software updates within your major version number are FREE regardless of when you purchased the software. The major version number is the number left of the first point (dot). Example: The major version of 10.1 is 10, and the major version of 9.2 is 9. Updates are always available on the report's home page on our website. We also send notices of updates to registered users. You must register your software online in order to be notified of updates. |
Inspection Report Software
Online Manuals and FAQ Video tutorials
Answers to most inspection report software questions can be found in the Online Manual and FAQ or in the Video Tutorials. Many of the most common software questions apply to more than one program. Likewise, many of the features of our inspection reports, business, and training software are available in more than one more than one program. The online user's manual is categorized by topics rather than by individual programs. Screen shots and descriptions may not exactly match what you see on your PC because of differences in appearance of the programs on PCs with different configurations. If you are not able to find the information you need, you may call technical support at any of the numbers listed below.
The Home Inspection Job Order Database
| Please consult our
Frequently
Asked Questions (FAQ) and
Video tutorials before
calling for technical support* |
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| Software Technical Support | |
| 407-401-9298 | United States (Orlando, FL) 11:30 am - 9:0 pm EST* |
| 416-628-1390 | Canada (Toronto, Ontario) 11:30 am - 9:00 pm EST* |
| 213-291-1717 | United States (Los Angeles, CA) 8:30 am - 6:30 pm PST |
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Please provide your full name, product name and version, your phone number (including area code), your location (City and State or Province), and your time zone when leaving a voice mail message or sending an e-mail request for assistance. When leaving a voice-mail message, please speak slowly and clearly. |
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| Website
hosting & Domains Tech Support |
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| 480-624-2500 | United States (Tempe, AZ) 7 days/week, 24 Hours/Day including most holidays |
| Windows, PDF, E-mail, Microsoft Office, Home Inspection, Electrical |
Click on the button or call |
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888-464-3646 |
Calls to this number are $1.95/minute. |
Request a New Video Tutorial
We already have video tutorials covering the most popular features of our inspection reports but if you cannot find a video tutorial to cover a feature that you need help with, let us know. We will create a video tutorial to cover the feature for you. Most video requests can be filled within one business day.
Online Remote Assistance
Online Remote Assistance available free to registered users of BestInspectors.Net software. Call to schedule an appointment. 407-401-9298.
View the video tutorials for additional help
Third Party Software and PC Hardware Support
Telephone Support and Remote Assistance Support
Sorry, but we are not able to provide free technical support for third party software. We can provide fee based support for Windows XP, Windows Vista and many common applications.
Windows
We can assist with Windows related problems such setting or restoring file associations, moving and copying files, etc.
We can assist with the installation of most PDF software.
Microsoft Office Excel and Access
We can help you with Microsoft Excel formulas, functions, and automation with VBA. We can help with Microsoft Access databases and automation with VBA.
Camtasia, SnagIt, HyperCam, HyperSnap
We can assist with the installation and operation of these popular screen capturing and recording programs.
Firefox, Thunderbird
We can assist with the installation, configuration, operation, and trouble-shooting the Firefox web browser and Thunderbird e-mail client.
Hypertext Markup Language (HTML) ( Webs Design)
With a little expert guidance you can save hundreds of dollars designing and building your own web site. It is easier than you may think.
Online Remote Assistance Plus Telephone
Click on the button or call
888-464-3646 ext. 02789504
Calls to this number are billed at $1.95/minute. Credit card
required.
Online Remote Assistance (PC plus Telephone) for Third Party Software and PC Hardware available at $1.95/minute plus a $5 remote connection fee. Credit card required. 10 minute minimum. Call to schedule an appointment. 407-401-9298. Same day appointments available on a first come first served basis.
Internet
Website Hosting, Domain Names, Traffic Blazer, E-mail, E-commerce, Secure Server Certificates, etc.
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Phone 480-624-2500 |
United States (Tempe, AZ) 7 days/week, 24 Hours/Day |
Home and Commercial Inspections
Whether you are just starting in the business or have been in the business for a while, you are not going to have all the answers. We have been in the training and consulting business since 1992. Our experts all have 20 years or more experience in their respective fields. Whether you have technical questions or need help with your business, we have the expertise to help you quickly and efficiently.
Click on the button or call
888-464-3646 ext. 02789504
Calls to this number are billed at $1.95/minute. Credit card
required.