Technical Support
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Technical Support |
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RedDomains.com
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How to Get Technical Support
Inspection Report Software XL Pro, HomeTrex, MasterCheckList Pro, iNACHI Reporter, and TexTrex Pro Online Manual and FAQ Video tutorials Answers to most inspection report software questions can be found in the Online Manual and FAQ or in the Video Tutorials. Many of the most common software questions apply to more than one program. Likewise, many of the features of our inspection reports, business, and training software are available in more than one more than one program. The online user's manual is categorized by topics rather than by individual programs. Screen shots and descriptions may not exactly match what you see on your PC because of differences in appearance of the programs on PCs with different configurations. If you are not able to find the information you need, you may call technical support at any of the numbers listed below. The Home Inspection Job Order Database
Request a New Video Tutorial We already have video tutorials covering the most popular features of our inspection reports but if you cannot find a video tutorial to cover a feature that you need help with, let us know. We will create a video tutorial to cover the feature for you. Most video requests can be filled within one business day. Online Remote Assistance Online Remote Assistance available free to users of XL Pro Titanium, Gold, and Platinum Editions, HomeTrex, and MasterCheckList Pro. Call to schedule an appointment. 407-401-9298. Inspection Report Comparison Chart Not all features are listed because we have recently released updates to several of our most popular reports. Call us if you have questions about the chart. View the video tutorials for additional help
Third Party Software and PC Hardware MS Windows XP or Vista, PDF, E-mail, MS Office 2003 or 2007, Camtasia, SnagIt, HyperCam, HyperSnap, FileZilla, Firefox, Thunderbird, HTML Telephone Support and Remote Assistance Support Sorry, but we are not able to provide free technical support for third party software. We can provide fee based support for Windows XP, Windows Vista and many common applications. Windows We can assist with Windows related problems such setting or restoring file associations, moving and copying files, etc. We can assist with the installation of most PDF software. Microsoft Office Excel and Access We can help you with Microsoft Excel formulas, functions, and automation with VBA. We can help with Microsoft Access databases and automation with VBA. Camtasia, SnagIt, HyperCam, HyperSnap We can assist with the installation and operation of these popular screen capturing and recording programs. Firefox, Thunderbird We can assist with the installation, configuration, operation, and trouble-shooting the Firefox web browser and Thunderbird e-mail client. Hypertext Markup Language (HTML) ( Webs Design) With a little expert guidance you can save hundreds of dollars designing and building your own web site. It is easier than you may think.
Click on the button or call
888-464-3646 ext. 02789504
Online Remote Assistance (PC plus Telephone) for Third Party Software and PC Hardware available at $1.95/minute plus a $5 remote connection fee. Credit card required. 10 minute minimum. Call to schedule an appointment. 407-401-9298. Same day appointments available on a first come first served basis.
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Home and Commercial Inspections Whether you are just starting in the business or have been in the business for a while, you are not going to have all the answers. We have been in the training and consulting business since 1992. Our experts all have 20 years or more experience in their respective fields. Whether you have technical questions or need help with your business, we have the expertise to help you quickly and efficiently.
Click on the button or call
888-464-3646 ext. 02789504
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