| Home |
| Site Map |
| Tech Support |
| Store |
| Specials |
| Inspection Reports |
| Bookstore |
| Demos |
| Education |
| Contact Us |
| Events |
| Free Stuff |
| Home Buyers |
| Inspector Guide |
| Links |
| School |
| Success |
| Video Tutorials |
| Registered Users |
MSI
Established 1992
|
Sign
up |
Schools
MSI
Inspection Reports User's Manual
|
|
Keywords
Activate Report |
Question
How can I activate XL Pro, HomeTrex, etc. after it has already been installed (such as in demo mode)? |
 Answer
Applies to: All Inspection Report software Click on the XL Pro (or HomeTrex, etc.) Drop-Down menu. Select "Activate XL Pro" (or HomeTrex, etc.).
|
|
Keywords
Application not found |
Question
When I load the Inspection Report I get a message saying that the application was not found. Why? What should I do? |
Answer
Applies to: All Inspection Report software When you get the error or dialog box asking telling you that the application was not found, it is most likely that either your Windows file associations are not set correctly or the program required to run the program is not installed on the PC. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations. Most of our reports use a Microsoft Excel interface. You will either need to reset the Windows file associations or reinstall the program that is needed. If you are using a report that requires Microsoft Excel, follow the directions below. The procedures are the same for reports operating other platforms (for example OpenOffice.org) but you will need to substitute Microsoft Excel to the appropriate program in the steps below. You can reset the file associations so
that Windows always recognizes an .XLS file by following these steps: Your Windows file association .XLS files is now properly set. Also see: File Associations
|
|
Keywords
Carriage Return Line Feed |
Question
How can I put a carriage return (put text on a separate line) within a field? |
Answer
Applies to: All MS Office based Inspection Report software You can create a carriage return by holding down the ALT key and pressing the ENTER key while holding down the ALT key. |
|
Keywords
Category Assignment |
Question
How can I assign a Category from the Comments and Descriptors Library to a field in the report? |
Answer
Applies to: All Inspection Report software HomeTrex, XL Pro Titanium Edition, Heritage, and XL Pro Platinum Edition users, use the Category Assignment Tool (click here). Users of all other XL Pro Editions can assign categories from the Library by using Data/Validation.
Data
Validation
|
|
Keywords
Check boxes, |
Question
When I double click on a Check box, the check mark does not appear. Why? |
Answer
Applies to: All MS Office based Inspection Report software You will need to enable
macros when you load the report. If you do not get a Click on the picture for a larger view
|
|
Keywords
Check boxes, Strange characters, Letters instead of checkmarks or X's
|
Question
When I click on a check box strange characters appear? Or, When I click on a check box letters of the alphabet appear instead of check marks or X's. Why? |
Answer
Applies to: All MS Office based Inspection Report software Inserting check marks and X's by double clicking the left mouse button or clicking the right mouse button requires the use of the standard Windows fonts Marlett and Wingdings. If the Marlett and Wingdings fonts are not installed, you will need to reinstall them. Consult your Windows documentation for instructions on installing the fonts. |
|
Keywords
Colored Phrases Colored Words |
Question (Applies to MasterCheckList Pro) How can I have key words or phrases appear in Red, Green, or Blue in a drop-down comment field? |
Answer
Applies to: HomeTrex, TexTrex Pro, XL Pro Titanium Edition, Heritage There are three special categories in the Comments Library. One is for RED, one is for GREEN, and one is for BLUE words and phrases. These are key words and phrases that also are in the Topic Categories and that you always want to be in one of the three colors whenever the words are entered into any comment field. For example, you may want the word "Danger" or the phrase "Unsafe to Operate" to always appear in bold red letters. All you need to do is to put those words and phrases in the Red Words category. |
|
Keywords
Column Headers Modify, Remove |
Question
Can I delete or change the column Header icons? Can I change the Text? |
Answer
Applies to: All XL Pro Family Inspection Report software (except XL Pro V) Yes, you can delete or change the
column Header icons
The icons are individual graphics
that you can delete or replace with graphics of your own. Delete an icon
by selecting it with the mouse then pressing the "delete" key on your
keyboard. Refer to the screen shots at the right.
Insert a new icon using the "Insert Photo" button from the XL Pro Command Bar or from the XL Pro drop-down menu. All standard photo and graphics formats are handled by all XL Pro editions.
Change the Column Header text or the Column Header Legend simply by typing over the existing text.
|
|
Keywords
Comments and Descriptors Library |
Question
How can I edit the comments and Descriptors Library |
Answer
Applies to: HomeTrex, TexTrex Pro, XL Pro Titanium Edition, Heritage, XL Pro Platinum Edition you can edit the Library by selecting the Category Assignment Tool™. In reports that do not have the CAT, select the "Comments" page tab and edit the comments and field descriptors directly in the Comments and Descriptors Library categories. The new and edited comments will automatically appear in all fields with drop-down boxes.
The Category Assignment Tool
The Comments page tab
|
|
Keywords
Compile Error in Hidden Module |
Question
When I attempt to run XL Pro I get an error message that refers to a "Compile Error". What is the cause and how can the error be corrected?
|
Answer
Applies to: All Inspection Report software Compile errors are caused by either by attempting to run XL Pro in a version of MS Office that is not supported, the installation of MS Office has been corrupted, or the installation of MS Office is incomplete. Check to make sure that you have the required versions of MS Windows and MS Office installed on your PC. If you have the correct version of Office, reinstall Office using your original installation disks. MS Office 2003 requires MS Office
2003 Service Pack 3. Download SP3 here: MS Office 2007 requires MS Office
2007 Service Pack 2. Download SP2 here: All XL Pro series reports reports
require:
|
|
Keywords
Differences among reports |
Question
What are the differences among the reports you sell?
|
Answer
We have an Inspection Report Comparison Chart that outlines the major features of our more popular report systems. If you have questions that are not answered by the Inspection Report Comparison Chart, please contact us.
|
|
Keywords
E-mailing reports |
Question
How can I e-mail a report?
|
Answer
Before you can e-mail a report You must
create a PDF version of the report. It will be small and cannot easily
be altered. You should not e-mail the Excel file to the client. It is
not a spreadsheet file. It is a program. As such, it needs to reside in
its installation directory. Protecting it and e-mailing it may render it
unusable (depending on which report system you are using). the recipient
may be able to open the file but the contents may not be correct. In
most cases they will get a box that pops up and tells them that the
program will not run and they will be presented with a list of possible
reasons.
|
|
Keywords
Icons Symbols |
Question
How do I insert icons and symbols into the report?
|
Answer
Inserting icons and
symbols is a feature of XL Pro Platinum The Symbols and Icons Library pages can be turned on and off at any time. The pages have a transparency mode which allows you to have the Library pages visible on the screen at all times while you are working on the report. Transparency Mode allows you to see the report through the Library Pages. The Symbols and Icons
library has 52 common symbols and icons that can be inserted almost
anywhere in XL Pro. Symbols can be used in stead of check marks or X's
in check boxes. They can also be
The use of symbols and icons in the report can make the report much easier for the reader to read and understand. Click on the pictures for a larger view in a new browser window
|
|
Keywords
Insert Photos |
Question
When I select Insert Photo from the Command Bar click on a click on a Insert Photo button, nothing happens. Why?
|
Answer
You will need to enable macros when you load the report. If you do not get a prompt to enable macros, your macro security level is set too high. Set your macro security to medium or low. The XL Pro Series reports are written in VBA. When you enable macros, you are allowing VBA to run. Insert a photo by
clicking on the Insert Photo Command Button on the XL Pro Command Bar.
Photos can be inserted almost anywhere in an XL Pro report. They can
even be inserted over, or in
|
|
Keywords
Install Report software
|
Question
How do I install my Inspection Report software? |
Answer
Installing from a CD: Be sure to install the program you purchased. You will only be able to run the other programs in Demo Mode unless you have a valid activation code. Installing from a download: Be sure to install the program you purchased. You will only be able to run the other programs in Demo Mode unless you have a valid activation code.
|
|
Keywords
Legacy III PDF
|
Question
How do I use Legacy 3 PDF?
|
Answer
Legacy III comes in two versions. One is a standard PDF and the other is a PDF with Reader Usage Rights (RUR). PDF RUR is a level of PDF technology that provides features not available in standard PDFs. RUR, or Reader Usage Rights, allows the user to save the completed report to a PDF file. Other PDF Home Inspection Reports do not allow you to save the completed report as a PDF file. They require you to print the report on paper. With other PDF reports, you cannot distribute the report as a PDF file unless you have the full version of Adobe Acrobat. A PDF with Reader Usage Rights gives you the ability to save your report electronically as a PDF that you can e-mail or write to a CD. The PDF should be flattened or sent to a PDF print driver before distributing it electronically. You will be able to make future edits to your unflattened version but others will not be able t edit the flattened version. Of course, you can also print as many copies as you want, any time you want. Reports created with the Legacy 3 Standard PDF version can be sent to PDF print driver to make the report ready for distribution. Sending the report to a PDF print driver saves the form data in the PDF and flattens it but you cannot edit it later.
|
|
Keywords
License End User License Agreement EULA
|
Question
We have more than one inspector in our company. Can we all use the same copy of the report software. |
Answer
The license agreement that came with your software describes what is acceptable and what is not. Most of our software allows installation on at east two PC's, one stationary and one portable. Additional licenses can be purchased at a discount.
|
|
Keywords
Loads slowly Takes a long time to start Freezes on start-up Locks up when starting |
Question
The report takes a long time to start. Why? Is there anything that can be done to improve it?
|
Answer
Most reports require 1GB of available memory. You can see how much memory you have available by going to "All programs/Accessories/System Tools/System Information" from the Start menu. The line "Available Physical Memory" tells you how much memory you have available to applications. The line "Total physical memory" tell you how much memory you have installed. If you have more than 2GB of memory installed but XL Pro loads slowly, we recommend running Windows Defender to temporarily disable applications running in the background (there may be more than you think!). Many new PC's from major manufacturers (such as Dell, HP, Gateway, and Compaq) ship with many applications installed to run in the background without your knowledge. Windows Defender will help you identify and, optionally, disable those programs. Windows Defender is available free from the Microsoft web site. If you need assistance or have questions, call us at 213-291-1717 or 407-401-9298 (US), or 416-628-1390 (Canada).
|
|
Keywords
Macro Security |
Question
When I load the Inspection Report I get a message asking whether I want to enable or disable macros. What should I do?
|
Answer
You will need to enable macros. All XL Pro Series reports are written in VBA. When you enable macros, you are allowing VBA to run.
Click on the picture for a larger view Excel 2003 |
|
Keywords
Microsoft Office 2002 and earlier |
Question
When I attempt to run XL Pro I get an error message that refers to a "Compile Error". What is the cause and how can the error be corrected? |
Answer
Compile errors are caused by either by attempting to run XL Pro in a version of MS Office that is not supported, the installation of MS Office has been corrupted, or the installation of MS Office is incomplete. Check to make sure that you have the required versions of MS Windows and MS Office installed on your PC. If you have the correct version of Office, reinstall Office using your original installation disks.
|
|
Keywords
Microsoft Office 2003 |
Question
Do I need to have Office 2003 to run XL Pro? |
Answer
All editions of with version numbers 6.0 or higher require Office 2003 or newer. All editions of with version numbers 11.0 require Office 2007 or newer. |
|
Keywords
Microsoft Office 2007 |
Question
What are the recommended Office Excel 2007 security settings for XL Pro and HomeTrex?
|
Answer
Watch the video to learn how to adjust the Office Excel 2007 security settings. The video was recorded using HOMETREX version 9.0 but the settings apply to all applications running under Office 2007.
|
|
Keywords
Microsoft Office 2007 VBA, Macros |
Question
When I attempt to run XL Pro in Office 2007, even though I have attempted to enable Macros, it will not run. Why? |
Answer
There is a patch that may need to be installed in Office 2007 in order to be able to run Macros. Click on this link to install the patch (bug fix). Notes: Also MS Office 2007 requires MS Office
2007 Service Pack 2. Download SP2 here: |
|
Keywords
Microsoft Windows/ Office 2007 file associations |
Question
When I attempt to run XL Pro or other Office applications, I am prompted for a password or I get a message saying that there is no application associated with the file type. |
Answer You do not need a password to open any of our reports. When you get the error or dialog box asking for a password, it is most likely that either you are attempting to open the report with the wrong application or another program has set the Windows file associations to associate .XLS or .XLSB files with an application other than Microsoft Excel. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations. You can reset the file associations so
that Windows always recognizes an .XLS file by following these steps: Your Windows file associates .XLS and .XLSB files with MS Office Excel.
|
|
Keywords Microsoft Office 2007 version, build |
Question How can I find the MS Office version and build number? |
Answer
Office 2007 Refer to this Microsoft
Knowledgebase article: |
| Keywords | Question | |
|
Keywords
OpenOffice.org |
Question
What is Open Office (also known as OpenOffice.org, OOo)? |
Answer OpenOffice.org is an office suite similar to Microsoft Office. OpenOffice.org is NOT fully compatible with MS Office. It is an alternative to MS Office for someone on a very tight budget but is not recommended for serious business use. Some of our early Legacy Series reports were available in an OpenOffice.org version. Open Office does NOT support Visual Basic for Applications (VBA). Most of our reports are written in VBA so they will not run under OpenOffice.org. If you have Microsoft Office, we do not recommend that you install OpenOffice.org because it can cause conflicts.
|
|
Keywords Open Office File Associations
|
Question
I've installed an older version (before 3.1) of OpenOffice but it has taken over my files? How come when I double click on a file it now opens in OpenOffice instead of my old word processor ? |
|
|
Keywords
Open Office File Associations
|
Question |
Answer
Please see the answer of the previous question.
|
|
Keywords
Password |
Question
When I try to open the report, I get a message asking for a password. What is the password? |
Answer
You do not need a password to open any of our reports. When you get the error or dialog box asking for a password, it is most likely that either you are attempting to open the report with the wrong application or another program has set the Windows file associations to associate .XLS or .XLSB files with an application other than Microsoft Excel. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations. You can reset the file associations so
that Windows always recognizes an .XLS file by following these steps:
|
|
Keywords
|
Question
How can I create a PDF of the Report? |
Answer
Applies to: All Inspection Report software You can create a PDF of the Report by installing a PDF print driver and printing to the PDF print driver rather than to your physical printer. Our Report CD's all include third party open source and shareware PDF print drivers. The most popular is the open source PDF Creator. We provide the PDF print drivers as a convenience to our customers but we do not provide technical support for the PDF creation software. In order to combine all the pages into a single PDF file, you will need to select all the pages to be included in the report. Hold down the Control key and use your left mouse button to select the page tabs for the pages you want to include in your report. Go to the Menu at the top of your screen and select "File/Print". Select the PDF print driver as the printer to which to print the file. Your PDF print driver may present you with several options. Follow the instructions for the PDF print driver.
|
|
Keywords
PDF - XL Pro versions 6 and later |
Question
How can I create a PDF of the Report? |
Answer
Use the "Select Pages To Print" command from the command bar and proceed as you would to print to a physical printer. Select the PDF print driver as the printer to which to print the file. Your PDF print driver may present you with several options. Follow the instructions for the PDF print driver.
|
|
Keywords
PDFCreator |
Question
Where can I get a PDF print driver? |
Answer
PDFCreator is a popular PDF print driver available free from BestInspectors.Net. PDFCreator is provided as for the convenience of our customers. It is third party software so we do not provide technical support for PDFCreator.
|
|
Keywords
PDF software creates multiple files PDF software stops before the report is complete
|
Question
When I try to create a PDF of a complete report, it creates multiple PDFs instead of one PDF or the PDF software stops before the report is complete. Why? What can I do to create a single PDF?
|
Answer
What usually causes what you are
experiencing is the print resolution being different from one page to
another. |
|
Keywords
Pocket PC Palm Pilot Hand Held UMPC |
Question
Do your reports work on Pocket PC's, Palm Pilots, or other hand held devices? |
Answer
XL Pro supports UMPC's (Ultra Mobile Personal Computers) but we do not support Pocket PC's. We stopped supporting Pocket PC's and other hand held devices because research indicates that most inspectors who use a hand held or Pocket PC later switch to a larger format after a very short time (usually within six months) because the display screens and are too small to be practical and data entry is very time consuming. We sell quite a lot of software to inspectors who have made big investments in one of the Pocket PC based report systems because they ultimately become frustrated with the small size. The focus of their efforts ends up being with trying to complete the report rather than focusing on the inspection itself and on the client. UMPC's are a perfect alternative to Pocket PC's for completing inspection reports in the field. UMPC's have a much larger screen (typically 7") than Pocket PC's yet are small enough to hold in your hand. They also run the full versions of Windows (XP, XP Tablet, Vista, Vista Tablet, etc.) unlike Pocket PC's which run scaled down versions of Windows such as Windows CE or Windows Mobile. XL Pro 7 Silver, Gold, and Platinum Editions have been optimized for use with UMPC's.
|
|
Keywords Print Legacy Series, XL Basic, XL Std |
Question |
Answer In order to combine all the pages into a single printed report, you will need to select all the pages to be included in the report. Hold down the Control key and use your left mouse button to select the page tabs for the pages you want to include in your report. Go to the Menu at the top of your screen and select "File/Print". Select your printer or PDF print driver as the printer to which to print the file.
|
|
Keywords
Print - XL Pro |
Question
How do I print reports using XL Pro? |
Answer
XL Pro reports have a button on the Main Command Bar that is labeled either "Select Pages To Print" or "Select Pages". Click on the button and follow the prompts.
|
|
Keywords
Protected cell |
Question
When I try to enter information in a field, I get a message that says the field is protected. Why? |
Answer
The answer to this question depends on which report you are using and which field you are trying to change. If you are attempting to alter a field that you were previously able to alter, it is likely that your Report file is corrupted and will need to be reinstalled. If you have never been able to modify the contents of the field, it is probably a field that is not intended to be modified in your Report program. The contents of almost every field in the Legacy 5 and 6 Reports, and all the XL Pro Series Reports can be altered. The only fields that cannot be altered on Report pages in any of our reports are the "Company Name" field. The company name must be entered on the registration page.
|
|
Keywords
Protected file |
Question
When I try to open my report I am getting a message that says the report is password protected or it is a protected file. What is the password? |
Answer
You do not need a password to open any of our reports. When you get the error or dialog box asking for a password, it is most likely that either you are attempting to open the report with the wrong application or another program has set the Windows file associations to associate .XLS files with an application other than Microsoft Excel. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations. You can reset the file associations so
that Windows always recognizes an .XLS file by following these steps: Your Windows file association .XLS files is now properly set.
|
|
Keywords Read-only Read-only error |
Question
When I try to install (or save) my report, I get a "Read-only" error. Why and what should I do? |
Answer
Insert your CD. It should automatically start to run. A menu will pop up with several choices. Choose the menu item for the software you are installing. When the Report opens, enter your registration code and your company name in the appropriate boxes. Then save the Report file by selecting "File/Save As" and browsing to location on your PC such as "My Documents" or Desktop". If you do not browse to a location such as "My Documents" or "Desktop", you will not be able to save the file. If you attempt to save to the current location or you selected "File/Save" instead of "File/Save As", you will get an error saying that the file is "Read-only" and cannot be saved. This is because you are attempting to save to the CD. You will not be able to save to the CD.
|
|
Keywords Registration |
Question
Is it necessary for me to register online in order to use the software? |
Answer
No, it is not necessary to register online in order to use the software. However, you must register your software in order to qualify for free technical support and updates. We will not sell your personal information. We use your information to notify you of updates, verify eligibility for updates and technical support, send news related to BestInspectors.Net and to notify you of special offers. Your registration information must be correct in order to qualify for free technical support and updates. Please read the registration form carefully when completing it. Registrations with incomplete or incorrect information may be automatically removed from the database.
|
|
Keywords
Registration 25 Character Activation Key
|
Question
When I try to install (or use) my report software, or other BestInspectors.Net software, I get a message asking for a 25 character activation key" or "product key". What is it? |
Answer
This request is NOT being generated by your BestInspectors.Net software. None of our inspection reports or other software require a 25 character code, 25 character "activation key", or "product key". The most likely reason you are getting the message is that either Microsoft Windows is not properly installed or Microsoft Office is not properly installed. It may be that a trial version of Office was preinstalled on your PC and the trial time has expired or you have a new PC and Microsoft Windows has not yet been activated.
|
|
Keywords
Sales Record |
Question
What is my "Sales Record" and where can I find it? |
Answer
Your Sales Record is a number that is assigned to your purchase. The sales record number is on your packing slip. It is usually somewhere on the right side side of the page and is either a four digit number, a five digit number followed by a decimal point and an additional two or three three digits, or and eight digit number. You will need your record number to get special upgrade pricing when purchasing an upgrade and you may need your sales record number when requesting technical support.
|
|
Keywords Save, Save-As |
Question
When I try to install (or save) my report, I get a "Read-only" error. Why and what should I do? And, what is the difference between "Save and "Save As"? |
Answer
"Save" saves the current file to the default location. If you are installing the report from a CD, the default location is the CD. You cannot write to the CD so you will need to use "Save As". "Save As" allows you to browse to a location on your PC's fixed disk (hard drive) and (optionally) change the name of the file. Insert your CD. It
should automatically start to run. A menu
|
|
Keywords
Symbols Icons |
Question
How do I insert icons and symbols into the report? |
Answer
Inserting icons and symbols is a feature of XL Pro Platinum Edition, Version 6 builds 19.74 and higher. If you do not have build 19.75 or higher, you will need to download the latest version of XL Pro Platinum Edition. Icons and symbols can be inserted by clicking on the "S" on the XL Pro Command Bar. The Symbols and Icons Library pages can be turned on and off at any time. The pages have a transparency mode which allows you to have the Library pages visible on the screen at all times while you are working on the report. Transparency Mode allows you to see the report through the Library Pages. The Symbols and Icons
library has 52 common symbols and icons that can be inserted almost
anywhere in XL Pro. Symbols can be used in stead of check marks or X's
in check boxes. They can also be
The use of symbols and icons in the report can make the report much easier for the reader to read and understand. Click on the pictures for a larger view in a new browser window
|
|
Keywords
|
Question
Does my purchase include e-mail support and telephone support? |
Answer
Yes, we provide e-mail support and telephone support for at least six months for all our inspection report systems. Some of our report systems include technical support for longer than six months. Unfortunately, we are not able to support third party software such as Microsoft windows, Microsoft Office, OpenOffice, or PDF creators. You should contact the publishers of these programs directly. Our technical support phone numbers are 407-401-9298 in the United States and 416-628-1390 in Canada.
|
|
Keywords
Texas, TREC
|
Question
Are your reports TREC Compliant? |
Answer
All the XL Pro Series reports are 100% TREC compliant. XL Pro 5 and XL Pro Titanium edition have both the standard TREC and an expanded version of the TREC. The Expanded TREC Pages conform to the TREC requirements but are expanded to 15 pages and have ample room for photos in with the text.
|
|
Keywords
Text boxes - merge
|
Question
I want to put several sentences together in a larger text box than is available on a page. Can fields be merged to make them larger? |
Answer
Yes. Go to the first
text field that you want to merge with others. Hold down the "Shift" key
and use the "Arrow" keys to highlight the fields that you want to merge.
Right click on the highlighted fields and select "format cells". Select
the "Alignment" tab. Uncheck the "Shrink to fit" box if it is checked.
Place a check mark in the "wrap text" box and place a check mark in the
"merge cells" box. If you need additional room, refer to "Text boxes -
merge" in this FAQ. Click on the picture for a larger view
|
|
Keywords
Text - shrink to fit Text wrap
|
Question
I want to put longer comments in some of the comments fields but the text does not fit. Can this be done? |
Answer
Yes. Go to the text field that you want to reformat. Right click on the field and select "format cells". Select the "Alignment" tab. Uncheck the "Shrink to fit" box if it is checked. Place a check mark in the box labeled wrap text. If you need additional room, refer to "Text boxes - merge" in this FAQ. Click on the picture for a larger view
|
|
Keywords Updates
|
Question
If the reporting system I'm using is updated, can I get a free update? |
Answer
Yes, we provide free updates for at least one year from date of purchase for all our inspection report systems. HomeTrex is two years and Platinum Suite is five years. Some of our report systems include free updates for longer than six months. Updates are usually available by download. You can also have a CD mailed to you for a nominal fee. All inspection report software updates within your major version number are FREE regardless of when you purchased the software. The major version number is the number left of the first point (dot). Example: The major version of 10.1 is 10, and the major version of 9.2 is 9. Updates are always available on the report's home page on our website. We also send notices of updates to registered users. You must register your software online in order to be notified of updates.
|
|
Keywords
Upgrade |
Question
I want to upgrade to one of your other inspection report systems. Do you have an upgrade policy that give me a discount or do I have to pay full price. |
Answer
We have very generous upgrade policies. We will always give you some credit for the software that you already have. The credit will be taken off the price of the upgrade. You will typically be credited 50%-100% depending on how long it has been since your initial purchase and which software you are upgrading from and which you are upgrading to.
|
|
Keywords
User Templates |
Question
What are User Templates and what can I do with them? |
Answer
User Templates are undefined pages that you can use to create entirely new report pages. Depending on which report system you are using, you may be able to make copies of the User Templates to create additional pages with the same layout.
|
|
Keywords
XL Pro Video Tutorials |
Question
Do you have video tutorials for XL Pro? |
Answer Yes, click here to go to the video tutorials.
|
|
Keywords
Viewing video Tutorials |
Question
How can I view the video tutorials? |
Answer
The videos are in Windows WMV format which can be viewed live as a streaming video or can be saved to your PC for later viewing. Click on a link to below to view a video live. You will need Windows Media Player version 9.0 or later to view streaming videos. You should choose videos from the column that most closely matches your internet connection speed. If you use a dial-up internet connection, or the video is choppy, you will need to download the files and view them locally on your PC after they have completed downloading. Right click on a video link and select "save target as" (MSIE) or "save link target as" (Netscape).
|
|
Keywords
XL Pro Command Bar
|
Question
What is the XL Pro Command Bar? |
The XL Pro Command Bar
Click on the picture for a larger view of the complete XL Pro Command Bar
|
| Inspection Report Comparison Chart | ||
|
Software is not
refundable or returnable. Defective media may be exchanged for the same title within 7 days of purchase. |
||
and
you can change the text. 
The
appearance of your XL Pro Command Bar may differ from the screen shots.
The screen shots were taken from XL Pro Express. The Command Bar icons
for identical functions are identical for all XL Pro editions but not
all editions have text descriptions on the Command bar.
placed
directly on a photo to highlight a defect, a deficiency, or an attribute
or they can be used simply to draw the readers attention to an item
depicted in the photo.
,
text boxes or overlapped onto other photos. An example of where you
might want to insert a photo overlapped onto another photo would be
where you want to show a small area of greater detail against the
background of the wider area of interest.
will
pop up with several choices. Choose the menu item for the software you
are installing. When the Report opens, enter your registration code and
your company name i the appropriate boxes. Then save the Report file by
selecting "File/Save As" and browsing to location on your PC such as "My
Documents" or Desktop". If you do not browse to a location such as "My
Documents" or "Desktop", you will not be able to save the file. If you
attempt to save to the current location or you selected "File/Save"
instead of "File/Save As", you will get an error saying that the file is
"Read-only" and cannot be saved. this is because you are attempting to
save to the CD. You will not be able to save to the CD. 
is
the main control panel for XL Pro's Power custom functions. The XL Pro
Command Bar is visible near the top of your screen, above the report
pages, at all times.Updated: 08 September 2010